Privacy Policy

Climate Shield Pro ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or request our HVAC services.

Information We Collect

We may collect information you voluntarily provide when submitting a service request or contact form, including:

• First Name and Last Name
• Phone Number
• ZIP Code
• State
• Preferred Callback Time
• Details about your HVAC system or service need

We may also automatically collect certain non-personal information such as browser type, IP address, pages visited, and time spent on the site through cookies and analytics tools.

How We Use Your Information

We use the information collected to:

• Respond to HVAC service inquiries and schedule callbacks
• Connect you with licensed HVAC technicians in your area
• Provide customer support and follow-up communications
• Improve our website content, user experience, and marketing
• Comply with legal obligations

Call and SMS Communications

Information Sharing

We do not sell your personal information. We may share information with:

• Licensed HVAC contractors and service technicians fulfilling your request
• Lead management systems and scheduling platforms
• Marketing partners operating under confidentiality agreements
• Business partners solely for the purpose of fulfilling your service request

All third parties we work with are prohibited from using your information for any purpose beyond what is necessary to complete your service request.

Cookies and Analytics

We may use cookies, pixel tags, and third-party analytics tools (such as Google Analytics) to understand website traffic, improve user experience, and measure the effectiveness of our marketing campaigns. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

• Access or request a copy of the information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain types of communications

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.

Children's Privacy

This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date. We encourage you to review this page regularly.

Opt-Out Process

You may opt out of future communications at any time by:

• Replying STOP to any SMS message.
• Clicking the unsubscribe link in any marketing email.
• Emailing support@climateshieldpro.com.
• Requesting removal during a phone call with our representatives.

We process opt-out requests promptly and in accordance with applicable laws and regulations.

Contact Information